During the support process we may need remote access to be able to help you faster, feel free to download and install this software to help us connect to your system.
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* If You need urgent support please contact 604 971 3001 Ext. 1 for a faster response time.
Customers frequently ask

How smooth is the transition to ForbesIT?
The transition is seamless with no downtime. We install our software and hardware with zero interruption to your operations.
Are you open after hours on weekends? What if we need support?
Our office hours are 8am to 5pm PST on weekdays. For emergencies outside these hours, leave a message, and we'll respond within 30 minutes.
How responsive is your support team?
We are known for our snappy service. For urgent issues, contact our tech support via phone for remote assistance, or we will dispatch a technician if needed. Non-urgent inquiries can be emailed for a prompt response.
How fast can you get us up and running from a server disaster?
With our smart backup solution, your server will be up and running within 10 to 30 minutes, performed remotely.
What practice management software or imaging software do you work with?
We support all practice management and imaging software, ensuring compatibility with your existing systems.
Which areas do you cover?
We cover BC, AB, and SK. Our headquarters are in Vancouver, enabling us to service areas from Whistler to Chilliwack, as well as other provinces and the island.
Which areas do you cover?
We cover BC, AB, and SK. Our headquarters are in Vancouver, enabling us to service areas from Whistler to Chilliwack, as well as other provinces and the island.